Credit Management, Monitoring & Control Workshop

This course will provide business leaders with the necessary skills to increase the profitability of their loan portfolios by mitigating the potential risks. At this workshop delegates will discuss good credit management policies and procedures, and the framework for effective credit management, which is provided by a company’s credit policy. Delegates will be equipped to assess the key components of their company’s approach, identify improvements and implement good practice.

  • Credit control managers and supervisors
  • Financial controllers
  • Project finance staff
  • Accountants
  • Senior relationship managers
  • Team leaders
  • Marketing staff
  • Senior credit analysts
  • Senior credit approvers
  • Finance staff from banking and nonbanking institutions
  • Corporate & Commercial Bankers

In order to gain a full understanding of these key areas, programme participants will have explanations reinforced by practical exercises and participation in short critical assessments. Participants will receive a concise easy-to-read set of notes which they will find useful for future reference. Participants will gain confidence in dealing with credit management and monitoring matters through interacting with other delegates and analysing case studies and exercises.

  • Recognize the impact of sound credit management techniques.
  • Evaluate alternative techniques used in credit management.
  • Recognize the importance of securing ‘buy-in’ to good credit management practice from top management and all aspects of the business.
  • Understand a best practice approach to formulating a company credit policy.
  • Critically review your organization’s credit policy and identify areas for improvement.
  • Develop an effective approach to credit management for your company.
  • Implement this approach by developing a company credit policy.
  • Learn key issues in loan management
  • Know how to conduct loan reviews and setting up Early Warning Systems

Please fill out the form below to get a quote for this course:


    “I greatly enjoyed my time at the workshop. I learned a lot and hope to utilize this knowledge in the work environment.”


    Mr. Stefano Di Guilio

    Executive Director

    Veterinary Clinic Tanzania (Tanzania)

    “The training was beneficial both in the immediate and long term use. It had great influence in the formulation of our draft succession plan policy.”


    Mrs. Tshepiso P. Boalotswe

    Organisational Development Coordinator

    Botswana Unified Revenue Service (Botswana)

    “Excellent workshop, looking forward to the next one. Starface Consulting was well organized and the facilitator was well prepared, the team building excursion was exciting and we had a great time.”


    Mr. Moffat Nyirenda

    Human Resources Director

    Zambia Revenue Authority (Zambia)

    “I strongly appreciate this workshop that I recommend to anybody in HR management no matter their position in any given corporate industry to attend in order to comprehend the pillars in a short period of time.”


    Mr. Sidi Ali Fofana

    Deputy Director for Studies

    Peace Keeping School (EMP – ABB) – Mali

    “This is my 2nd Workshop with Starface Consulting, looking forward for more trainings from Starface and thank you for a wonderful hospitality, and a fruitful workshop. Wishing you all the success in your business.”


    Ms. Mantle Ntshohi

    Assistant Logistics Manager

    National Drug Service Organisation (Lesotho)